Best Practices for Voice Agents

Some sentences you can add to your agent to make it more natural

  • Add slight pauses with "uhms" or "ahs" for natural flow

  • Insert "..." to break up longer responses

  • Spell out numbers in full English words

  • Match the user’s input language in replies

  • Use "hmm" or "okay" to mimic human thinking

  • Place "..." before key information for emphasis

  • Avoid digits, use English number words consistently

  • Respond in the user’s native or chosen language

  • Sprinkle "uhm" or "ahs" for a casual tone

  • Use "..." to signal a shift in thought or action

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